Wigwam Web Services and Web-Hosting uk.com provide an Internet hosting and domain name registration service. Wigwam Web Services and Web-Hosting uk.com reserve the right to suspend or cancel a customer's access to any or all services provided by Wigwam Web Services and Web-Hosting uk.com when Wigwam Web Services and Web-Hosting uk.com decide that the account has been inappropriately used or otherwise.
SERVICE USE
Wigwam Web Services and Web-Hosting uk.com reserve the right to refuse service and / or access to its servers to anyone. Wigwam Web Services and Web-Hosting uk.com do not allow any of the following content to be stored on their servers: Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any UK, European or Local regulation. Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of Wigwam Web Services and Web-Hosting uk.com. Also includes any sites which provide "links to" information about such material or advertising for such material. Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material. Domain Names - Please also be advised that when you purchase a .uk domain name through us you are also accepting the terms of Nominet the internet registry of .uk domain names their terms can be found at http://www.nominet.org.uk/nominet-terms We would also advise that all domains must be renewed within 30 days of their expiry as after this period you may accrue additional costs for the domain name renewal.
HIGH RESOURCE USER POLICY
Resources are defined as bandwidth and/or processor utilization. Wigwam Web Services and Web-Hosting uk.com may implement the following policy to their sole discretion: When a website found to be monopolising the resources available, the account holder will be contacted in order to discuss the situation. If no arrangement can be reached, Wigwam Web Services and Web-Hosting uk.com reserve the right to terminate the account.
CANCELLATION
Wigwam Web Services and Web-Hosting uk.com reserve the right to cancel services at any time. In this event customers will be entitled to a pro rata refund based upon the remaining period of hosting. This excludes domain registration which will not be refunded. If a full refund is given then all rights to the registered domain will pass to Wigwam Web Services and Web-Hosting uk.com. If a customer contravenes Wigwam Web Services and Web-Hosting uk.com’s terms of service a refund will not be issued in the event of a cancellation. Customers may cancel their account at any time, by giving 1 months notice in writing. No refunds on the remaining period will be given. Once an account is Cancelled domain name transfers will cost of £10 per domain. We would advise you to apply for a domain name transfer before closing your account or having it closed by us due to non payment. Fees charged for additional services are on a prepay basis, refunds will be given at the discretion of the company management.
COMPLAINTS
If registered users feel that their site has been taken off line without due care or that they feel that they have a complaint arrising from the hosting or domain name registration they can either write to us at our registered address:Web Hosting UK c/o Akira Computer Solutions Limited, 631 Lisburn Road, Belfast, BT9 7GT, Northern Ireland or contact us using the helpdesk at www.helpdesk.uk.com
INDEMNIFICATION
Registered users agree that it shall defend, indemnify, save and hold Wigwam Web Services and Web-Hosting uk.com harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against Wigwam Web Services and Web-Hosting uk.com, their agents, their customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Wigwam Web Services and Web-Hosting uk.com against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Wigwam Web Services and Web-Hosting uk.com servers; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Wigwam Web Services and Web-Hosting uk.com servers.
* TECHNICAL PHONE SUPPORT
Technical phone support is offered
to all customers of Wigwam Web Services and Web-Hosting uk.com at £
0.25 / minute at all times. All MULTI 10 customers
will receive a freephone technical support number
as part of their package.
Technical support is also offered
via eMail and our helpdesk at: www.helpdesk.uk.com
DISCLAIMER
Wigwam Web Services and Web-Hosting uk.com will not be responsible for any damages your business may suffer. Wigwam Web Services and Web-Hosting uk.com makes no warranties of any kind, expressed or implied for services we provide. Wigwam Web Services and Web-Hosting uk.com disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by Wigwam Web Services and Web-Hosting uk.com and its employees. Wigwam Web Services and Web-Hosting uk.com reserve the right to revise their policies at any time. | 
